Terrible connection with many Managers - Merchandise Associate Sam's Club Employee Review

1.0
29 Jan 2025
Recommend
CEO approval
Business outlook

Pros

It's all app-based, but that doesn't mean it's better. It means it's all NOT personal, so you're judged differently. Having the Job App helps clock-in, go to lunch, clock-out. Your schedules on App too (but that doesn't mean it is correct or for more than a couple of days ahead).

Cons

Also, the Apps Absence reporting is terrible, which never worked for me. If you report a sick day before, you will most likely accumulate points, so a few days in a year means Termination. Pay is weak. bare minimum. $16/hr as stocker/Merch, be prepared to sweat and be used if you have any strength, because that girl with the same job won't do what a strong man does and be paid the same. The place isn't that friendly, everyone has had it with their life and or Customers and you will hear about it just going to the Break room.

Explore other reviews about Sam's Club

5.0
9 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Happy with flexibility and level of stress

Cons

Limited opportunity for advancement after a certain level

avatar
Sam's Club Response
2mo
Thank you for being a valued part of the Sam's Club team and for sharing this review.
3.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good pay, less stressful than many kitchen jobs, guaranteed break times no matter what, good benefits

Cons

Communicating with managers is almost impossible. There are too many managers, and they are unaware of what the other ones do. The lead who writes my schedule changes constantly and I get a schedule that doesnt even make sense Ill go a week or more without seeing them (Different shifts they are at another store etc) and when I finally do talk to them they tell me to ignore what the app says. When I do that it dings me on points that affect how much PTO i accrue.

avatar
Sam's Club Response
15h
Thank you for being a valuable part of the Sam's Club team and for sharing this detailed feedback.
See reviews by: Helpful|Rating|Date|All