Pros
The people are the only redeeming factor
Cons
Company thinks it can run using and abusing staff; salaried managers are forced to work 50 hours a week (5 10 hour shifts) affecting their personal lives. Hourly staff have overtime hours taken from them at short notice (sometimes the day before) because of area managers only allowing contract hours - even though as a discount store in a cost of living crisis, we're more popular and as a store we're taking more money than ever. Yet, the company is asking staff to cut down their contract hours (during this cost of living crisis) because they can't afford to pay them 16 hour contracts!! Shameful. Do those above store manager think that stock magically appears on the shelf? If there are no staff to put stock on the shelves, how do they expect the same profit to continue? Those above store managers are so detached from the reality of how the stores physically work. The selling of SAS is laughable - to increase the daily target of what stores should be reaching on the face of it, sure understandable. However, pressuring staff to sell people perfumes that cost up to £60 during a time when people can't afford to feed their families - ironic for the staff as the contract hours are being cut, as well as the insane increase of store theft for basic items such as Calpol - is laughable. Most of the SAS being sold in reality are batteries and COVID tests, not Prada Candy. I don't feel protected or safe at this company. I am actively seeking new employment since living a stable financial life here is not physically possible. No work life balance in either direction of salaried or hourly workers. Taken advantage of, expected to work for free. Do not work for this company for the sake of your bank account, as well as your mental and physical health. Shameful company.