Pros
The benefits since being acquired by ServiceTitan are nice. The people in the lower ranks that work around you are amazing, but anything team lead or higher don't care about you.
Cons
The "heads" of the company are not Austin Haller so Glassdoor is out of date, the names of the "heads" are Stephanie and Vincent Payen. The people at the top just do not care about anyone but themselves and their rich friends. They've made it clear they'll use the hard work of everyone below them to advance themselves and claim credit for their work when they don't do any and have 0 understanding of the product they chose to takeover. Team leads are no better and further their agenda to keep the lower people down while they advance up the ladder while the lower levels get underpaid and their work is taken advantage of with 0 appreciation or compensation. They've also started hiring back close friends of theirs and giving them impressive titles and pay while refusing to update the salaries of their actual hard workers who carry the company. These jobs were never posted anywhere internally or externally so they're simply made up for their friends. It's reaching a fever pitch, you ask any lower employee and they'll say with confidence they're ready to leave because they know the company will begin to sink without them.