Challenging yet fulfilling job, just not for me - Customer Experience Associate Scotiabank Employee Review

4.0
18 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- Health and wellness benefits for part-timers - Group pension plan and ESOP - Lots of support from management - Strong team ethic - Encouraged opportunities for growth

Cons

- Pressure to make sales referrals without sales training - Initial training doesn't cover a lot of your role's responsibilities, you mostly learn as you go - Inconsistencies between branches with regards to policy, resulting in upset customers

Explore other reviews about Scotiabank

5.0
15 Mar 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good culture while growing US business lines

Cons

growing US business lines while undergoing multiple changes

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

Cons

Top heavy management. Culture values heavy politicking. Low bonuses.

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