Handling different types of customers in a fast paced environment - Customer Services Representative Scotiabank Employee Review

3.0
23 Sept 2014
Recommend
CEO approval
Business outlook

Pros

The scheduling is quite flexible so you can pick which hours you work. The contact center is 24 hours, so even night shifts are possible. You also get a premium for the night shifts.

Cons

Your breaks are timed, literally. When you are you leave for your break, it has to be at the specific time that is allocated to you. You must start the timer when you leave for your break, and also resume the timer when you are back.

Explore other reviews about Scotiabank

5.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

very good enviroment of working

Cons

i have no cons for the bank

2.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

A couple of smart people who are kind and open to mentoring. Hours not bad given no deal flow in US.

Cons

Top heavy management. Culture values heavy politicking. Low bonuses.

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