Mishandling Talent/Customers - Anonymous employee Secureworks Employee Review

2.0
1 Nov 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some of the BEST talent out there, hardworking, seasoned folks who are willing to help internally and externally. They are talented enough to keep small to large customers happy. Hands down the employees are the best in the business.

Cons

Going the way of Yahoo, circa 2013, bringing everyone back in house. If you are remote, you will no longer be eligible for promotions. Move to ATL at your cost and that can change. Qualified talent are overlooked for those who dine with managers, which leads to a poor management tree. They've also stopped listening to what customers want, so they are losing them and not gaining any new ones.

Explore other reviews about Secureworks

5.0
17 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Remote, work-life balance, very intelligent and nice people to work with

Cons

Leadership not always transparent and some reorgs along the way

1.0
24 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Formed good relationships with colleagues

Cons

Transition from an organization that had a great services reputation in the industry to a crowded XDR space, along with complacent management led to their acquisition

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