it’s great until it’s not - Operations Associate Sephora Employee Review

4.0
18 Nov 2025
Recommend
CEO approval
Business outlook

Pros

competitive pay and comprehensive training

Cons

depending on who you have in management can really make or break your experience with the company. hr does nothing to help store level employees, regardless of multiple complaints against management

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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