Good leadership, but corporate disconnect creates challenges - Store Director Sephora Employee Review

3.0
1 May 2026
Recommend
CEO approval
Business outlook

Pros

Good direct leadership, good benefits.

Cons

Corporate is out of touch with the in store experience of their leaders. Workload demands often overlook the always on workload of people leadership and the hours spent on managing interpersonal conflict or performance management. No set schedule or much flexibility for consistent out of work commitments.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-Gratis -Mostly good coworkers who were helpful and knowledgeable

Cons

-Requires open availability for just part-time work -Operations associates were also expected to do the work of Beauty Advisors while also juggling our responsibilities -Low pay -No flexibility for over time

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