Slave to Corporate - Anonymous employee Sephora Employee Review

1.0
3 Apr 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gratis, time off, and other benefits are pluses of working at the Sephora HQ. The company continues to grow and continues to be successful, in general. The Pros end here.

Cons

The women here are catty and abrasive to each other. There is a culture of pointing fingers, passing the buck, and throwing people under the bus. I have witnessed this many times over. It is uncomfortable watching people get talked down to. You have to have thick skin to work here. Work/Life is an issue. Everything is treated as urgent and must be done, YESTERDAY. The place is understaffed, and people are over overworked. Turnover is high. I have never seen or met so many unhappy and catty people. Telecommuting is nearly impossible and in general, not accepted and frowned upon. There is a dress code. In a "fashion forward" and "creative" environment, it is shocking that a dress code of only being able to wear certain colors is enforced. There are incompetent senior managers (director level and above) who do not inspire change or have the motivation to change things for the better. Some senior managers have absolutely no clue on the business they are running. Some don't even know basic top line numbers. It is alarming they were promoted to as high up as they are. Around here, you get promoted based on how much you kiss up, not based on how smart or skilled you are.

Explore other reviews about Sephora

5.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
16 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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