Customer Success Manager (CSM) - Customer Success Manager (CSM) ServiceChannel Employee Review

5.0
17 Oct 2022
Recommend
CEO approval
Business outlook

Pros

Supportive & encouraging with constant growth plans

Cons

Remote working sometimes distances one

Explore other reviews about ServiceChannel

5.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Good people good salary and great product

Cons

Only remote. There is no office

3.0
8 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Remote friendly and plenty of work and problems to solve/work on. All of the teams were friendly to work with.

Cons

Fortive coming in really mixed things up. Product became more focused on “building the right thing”. A few layoffs occurred after they took over.

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