hidden Toxic beyond relief - Sr Tech Support Engineer ServiceNow Employee Review

1.0
17 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Nice local office and gym

Cons

Double standards and drama daily. Nepotism extreme. No advancement nor raises, ever. Middle mgrs continuously cover up for themselves. Corrupt. Overworks you with impunity, no extra pay, no respect for off or sick days, despite all good will and weekend shifts to cover their product emergencies, salvaging their business. HR is unreachable and doesn't care, busy polishing nails. Ethics hotline is a joke, there on paper only. Even Lyra legal benefits excludes "workplace related issues" which you only find out about when actually needed. 401k matching also scams you into their funds, tethered to their poor performance, unable to contribute more to your own Fidelity BrokerageLink if your own portfolio performs better. Absolutely no avenue nor department to raise such concerns with. Inability to actually use "unlimited" vacation used as legal workaround to avoid pay.

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5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great benefits if you are a full-time employee amazing people and individuals to work with

Cons

boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

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