Best Career Decision I Ever Made - Program Director ServiceNow Employee Review

5.0
7 Apr 2020
Recommend
CEO approval
Business outlook

Pros

A truly hungry and humble culture that values its people above all else. Seeing our CEO make a pledge that we would do no layoffs due to the COVID-19 downturn was inspiring, and a lesson in leadership. This is a company that knows it can and will change the world, and make the world of work, work better for people. And, it's people are so committed to doing so. I have never felt so proud or grateful to work for a company. Awesome product, kind people, unlimited vacation, and flexible workplace that truly works with employees to ensure they are happy, productive, and taken care of at all turns. Career opportunities abound internally for those who are self-directed and take responsibility for their own careers. I'm not sure what the lower Glass Door reviews were driven by previously - but there are no signs of trouble now. This is a company that has high accountability standards, which is a great thing.

Cons

The company is in a state of transition, moving from a successful company to a rocketship led by a new type of leadership. Some employees are comfortable with increased levels of infrastructure required to grow a business, and others are not. You sometimes find yourself working with people who are stuck in their ways, and end up swirling before they're ready to come along on the maturity journey.

Explore other reviews about ServiceNow

5.0
3 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
10 Jun 2026
Recommend
CEO approval
Business outlook

Pros

great benefits if you are a full-time employee amazing people and individuals to work with

Cons

boys club culture horrible management and leadership, no transparency or follow through absolutely no stability in org charts, had 5 managers in one year entitled execs who take home the majority of profits and act like they are celebrities No growth, very slow to promote Leadership plays excessive favorites Unclear job descriptions and expectation that you will work "start-up" hours around the clock

See reviews by: Helpful|Rating|Date|All