Good team members; business efficiency, product direction, outlook, and leadership awareness not great - Anonymous employee Serviceaide Employee Review

3.0
30 Nov 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good team members. Good pay. Largely self-directed work.

Cons

Lack of communication. Not easy to get assistance. Poor business processes. Lots of emphasis on billable hours and not much else - led to shoddy work that often needed overhaul or created serious technical debt. Management seemed to not see the abundance of business process problems. I felt management lacked awareness of realistic time requirements outside of billable work, and wasn't willing to hear anything different.

Explore other reviews about Serviceaide

5.0
5 Jan 2024
Recommend
CEO approval
Business outlook

Pros

Agile/Nimble AI Strategy Seasoned Leaders

Cons

Lacks Strategic Partnerships to accelerate growth.

3.0
18 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Lots of bright and hardworking folks, and some interesting tech to work with

Cons

Direction was turbulent, shifting priorities

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