DEHUMANIZING!!!!!! - Call Center Representative Shiftsmart Employee Review

1.0
8 May 2020
Recommend
CEO approval
Business outlook

Pros

Bunch of ignorant amateurs running the show

Cons

Liars... especially about pay. Bonuses hours... they pay 2 days here 3 days here so unprovable that your are not paid what you are promised.

Explore other reviews about Shiftsmart

5.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. Colorado to follow soon.

Cons

This company is misclassifying its Shiftsmart workers as Independent Contractors and is currently being sued in California. The company made $95 million in profit last year because they did not pay overtime, employment taxes, workers comp dues, and social security taxes. THEY DO NOT ALLOW ANY WORKERS TO CONTACT A REAL PERSON WHEN SHIFT ISSUES OCCUR.

4.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

easy shifts and easy locations

Cons

backups or no shows are often

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