It’s a call center job. - Communications Specialist Shipt Employee Review

3.0
20 Dec 2020
Recommend
CEO approval
Business outlook

Pros

Wonderful benefits, caring management, pay is fair for the work . You receive the help you need during interactions.

Cons

Some members are plain cruel, shoppers will lie to you, and you cannot control scheduling by any means. Exhausting work and high burn out rates. Everyone has hopes of getting a higher position sooner rather than later.

Explore other reviews about Shipt

5.0
9 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Nice gig to make some extra money. Target stores are easier to navigate fyi.

Cons

Less busy when not in peak times.

4.0
2 Jun 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule use your own car, choose where you want to shop

Cons

not the best or easiest way to contact support people can give you a bad ratio for no reason

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