Pros
WFH which allows for work life balance - as long as you do NOT allow them to force you to put email/teams on your personal cellphone; I suppose it's notable that the HR department is kind and really TRIES to make a culture, but seemingly that culture is great only for leadership, executive and c suite.... the regular employees are disposable - it's important to remember HR is there to protect the company...NOT you.
Cons
Low salary, little to no bonuses @ Christmas, increases promised at 5% which is still below inflation rates, but in fact was 3% across the board last year, expensive benefits and a healthplan that is mediocre coverage with high copays and/or deductibles, toxic leadership, they do not pay for supplies aside from a laptop and a monitor, I purchased keyboard/mouse, I use my personal cell phone, I have to pay for postage for mailed items, paper and ink for my personal printer...then wait several weeks for reimbursement without interest, lack of coaching or constructive feedback, c-suite and other executive leadership hides behind screens and you have to wait at least a week to discuss anything outside of an email thread, started outsourcing overseas to India, Pakistan, Jamaica and other non-American call centers to verify benefits (hello, incorrect VOBs are a direct negative affect on the company - they dont make money = we dont make money.....) while understaffing and underpaying the employees here, client complaints are expected to be resolved by lying or shifting blame to insurance companies, I could go on about the toxic environment....but nothing compares to the management/leadership team dropping F-bombs and emailing things like "F this client" at 2am or threatening to lower your salary if you do not fix an error on a task that he messed up due to his/her poor time management (hence, the 2am emails) .... The lack of staff has to be the number one issue though. Understanding the logic of Corporate greed and taking shortcuts to make the already wealthy wealthier is above my paygrade, ironically. So, I will leave that right there. Was this enough information to provide?