Good legal experience for a law graduate - Legal Call Handler Simpson Millar Employee Review

3.0
28 Sept 2022
Recommend
CEO approval
Business outlook

Pros

I have a very supportive team, and deal with some very interesting cases. Great first legal job for a law graduate looking for some legally relevant experience.

Cons

Basically a call centre job. Upper management are not as supportive as my own team leader, and don't always treat staff like people. Only told after the fact that you cannot progress within the firm until you have been in the contact centre for 12 months - despite being advertised as an entry level role with lots of opportunities for progression and only a 6 month probation was mentioned in my interview.

Explore other reviews about Simpson Millar

3.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

Friendly, supportive team with a great culture Approachable management and team leaders Good opportunities for career progression Senior management have recently been making an effort to listen to employees and make improvements, but progress is extremely slow

Cons

Salaries are very low for the market, and salary increases are tiny They struggle with retention so there is a high turnover of colleagues Terrible IT

5.0
6 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Still early days for me at Simpson Millar but thoroughly enjoyed the role so far. High quality cases, lovely staff, good pay and remote working.

Cons

None so far I am pleased to say!

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