Does Smile Doctors pay their employees well?

According to anonymously submitted Glassdoor reviews, Smile Doctors employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Smile Doctors. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Smile Doctors?

60% of Smile Doctors employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Smile Doctors 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Smile Doctors?

Practice Director (24) , Concierge (17) , Orthodontist (16) , Orthodontic Assistant (15) , Treatment Coordinator (15) , Clinician (8) , Field Marketing Representative (7) , Manager (7) , Orthodontic Treatment Coordinator (5) , Dental Assistant (4) , Clinical Assistant (3) , Community Relations Representative (3) , Front Desk (3) , New Patient Coordinator (3) , Orthodontic Clinician (3)

What are the pros of working at Smile Doctors according to real employee reviews?

"The benefits they provide are great." ((in 24 reviews)); "Awesome team members!" ((in 13 reviews)); "Great People as a whole." ((in 10 reviews)); "Great team" ((in 8 reviews)); "Good work life balance" ((in 5 reviews))

What are the cons of working at Smile Doctors according to real employee reviews?

"Low pay and not a lot of room for improvement" ((in 15 reviews)); "toxic leadership that have no qualifications for being in that role other than friendships" ((in 7 reviews)); "No bonuses despite working 65+ hour weeks" ((in 6 reviews)); "The manager was horribly fake and she definitely didn't care for my well" ((in 3 reviews)); "long hours Mon" ((in 3 reviews))

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Smile Doctors reviews

Family-oriented atmosphere but lacks work-life balance - Front Desk Smile Doctors Employee Review

4.0

11 Jun 2026

Front desk

Recommend

CEO approval

Business outlook

Pros

Is a Family and friendly environment

Cons

Minimum home and life balance

Smile Doctors Response

We’re genuinely happy you enjoyed the work environment, even with workload challenges. We’d love to hear your honest thoughts on how we could earn that fifth star. When you have a moment, please share your thoughts via email at hrsupport@smiledoctors.com

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5.0

16 Mar 2026

Director of operations strategy

Recommend

CEO approval

Business outlook

Pros

-The People - Business Performance - Culture

Cons

- The benefits are okay, could be a bit better.

Smile Doctors Response

3mo

Thank you for your review. Our goal is always to create a culture and environment where people feel they belong and can flourish. So happy you’re part of our story!

4.0

23 May 2026

Community relations representative

Recommend

CEO approval

Business outlook

Pros

Sharing successful marketing tips and ideas from practice to practice is encouraged and very helpful. The level of creativity and ability to brainstorm with marketing peers is fantastic. CRRs have a large network that they can connect with to discuss strategy and plans. Regional managers are friendly and helpful.

Cons

The workload is often unrealistic and there are weekly and month reports that request redundant information. Systems don't talk to each other and the data can be difficult and time consuming to locate. The position has become less marketing and more sales-driven. There are few opportunities for growth within the sales/marketing team.

Smile Doctors Response

1mo

Thank you so much for your thoughtful review. We appreciate the feedback and have shared it with the appropriate leadership team. We encourage you to work with your leadership team on potential stretch assignments that will prepare you for the next step within the company! As we continue to grow, new opportunities come up every day. We value the insights of a long-term team member, so thank you again for sharing.

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Jobs at Smile Doctors

Front Desk Coordinator I

Front Desk Administrator

Front Desk Administrator

Front Desk Coordinator I

Front Desk Coordinator I

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Family-oriented atmosphere but lacks work-life balance - Front Desk Smile Doctors Employee Review

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