Territory Sales Representative - Territory Sales Representative Softchoice Employee Review

3.0
28 Jun 2016
Recommend
CEO approval
Business outlook

Pros

- Friendly culture - You can make new friends even at work - Beer cart

Cons

- I didn't like their aggressive hiring practice. I was told that I have to start in sales "to learn the business" and I only needed to do it for 1 year before I could ask for a promotion to move to other departments. After I joined Softchoice, I was told that I should commit for at least 2 years before I could ask for a promotion. I immediately quit because I don't want to do a sales job for 2 years. TSR is such a hard job that they try to make you focus on the big money that you could make. If this is really such a great money making opportunity, then how come no one else from within the company wants to transfer to a TSR role?? - I also found it a red flag when the only people who were hired into TSR role were actually unemployed prior to joining Softchoice. Nothing against those who are unemployed or laid off, but when it is mostly the unemployed that Softchoice could attract to the TSR role, then this clearly tells me that it only takes desperate people to accept taking this job. I haven't seen anyone who actually quit their job to join Softchoice in TSR role. So because no one would want to take this job, they have to make this position potentially very lucrative to attract candidates. I honestly don't believe that it would be easy at all to make anything close to $100k. If no one within Softchoice is interested to leave their current position and move internally to the TSR role, then why should you? - The Sales Academy is a training where they immediately begin to give you a quiz weekly on Friday starting from week 1. What the recruiters don't tell you is that you are allowed to fail only twice throughout your training. For someone who has never worked in IT before, this can be a very stressful experience for 1 main reason: On Friday, they give you the quiz at roughly 3pm or 4pm. The problem is that the quiz will also include the contents that they teach you on the same day of the quiz which is on Friday! So you don't even have the time to study the material taught on Friday. This training doesn't feel like it's a training to prep you for the job. It rather feels like it's a way to further eliminate people who don't wish to continue working in this job. They could easily give you the quiz on Monday morning to help you use the weekend to study and prep for the quiz, but no they have to choose Friday to make it very stressful for you. I personally didn't like how the sales academy was setup. So I left the company.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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