Lot of Potential with a Lack of nDirection - Anonymous employee Softchoice Employee Review

2.0
2 May 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Softchoice does have a lot of incentives and reasons to work their. They offer Spiffs and Trips to motivate employees. It’s a casual work environment, which is nice to have. They offer beer cart Friday’s once a month, and food through vendor engagements a couple times a month! Softchoice has a lot of knowledgeable staff, and their employees are awesome people with great potential. Once you’re in role for a couple of months you can work from home! Lots of fun at launch and other events. Great initial training -it’s nice to have some class trainingZ

Cons

I use to see a career at softchoice, and felt a purpose for my work. I’d had so much passion but now it is lacking and I find that a trend with most people I work with who constantly stressed and ill motivated. Softchoice has a lot of office politics, and the longer you work there the more obvious that it is. The processes and the way we operate internally is a chaotic mess, with extremely low response times and little value add. We keep investing in new systems -Salesforce, challenger, method, moving to different platforms, hiring more sales staff but lack investing in operational resources because they may not have a direct correlation to softchoices bottom line. There is not a lot of work life balence, you will have an extremely large work load, but that is this norm at softchoice. So at least you’re not alone is this work life (lack of) balence. Since this is the case people are less willing to help since they are overworked themselves. You’re initial training will seem great , a month in class, phase 2, but don’t be fooled in role there is so much you won’t learn and although people are willing to help since they are overworked themselves they can’t help you with the everything. A lot of the positive reviews on her are clearly from new staff who are still in their first month or two of training who haven’t worked at softchoice long enough to see how we actually operate and function as a team. We have become a group of people solely focused on numbers and the bottom line, which was not the way softchoice always was I can assure you of that.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

avatar
Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

See reviews by: Helpful|Rating|Date|All