Lack of direction, high turnover rate, and a bunch of old "lifers" that are disconnected from the technology the apparently are in charge of. Mgmt fails to listen to it's employers and its very much a top down dysfunctional a fmail
Softchoice Response
3y
Hello, thank you for taking the time to leave a review. We're always open to receiving constructive feedback. Please email us at feedback@softchoice.com with more details on your points and we’ll review all your comments. Thank you.
What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively.
There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story.
Management is extremely inexperienced and underpaid so they have side businessss and podcasts.