Mislead during Interview - Territory Account Executive Softchoice Employee Review

2.0
1 Aug 2024
Recommend
CEO approval
Business outlook

Pros

Good for people who want to get by, not excel.

Cons

Mislead during interview. Told I could 2 or 3 x OTE. Of the 9 people on my team, 2 people where hitting target. Everyone else attributed it to luck and timing. Not hard work, Improving, getting innovative with the sales approach. Base Salary was a joke, couldn't get by with so little guaranteed income, the OTE was not going to be hit, no matter how hard I worked. Three reasons I left. Manager didn't have things done I needed to get done for me to get the job done. Two weeks later, still waiting on them. You're not selling one thing. There is no rhythm, no mastery. You are a reseller of multiple things, with vendors each having their own "day" or week during the year. So there is no equilibrium being met with routine in your sales job. Every now and then someone gets you to push the next thing, it was hard to get into a groove. At the end of the day, I'm sour I was mislead, thought I would be joining a high performing team, and thought I'd have an angle when calling into accounts. People ask what do you sell, or how can you help, and aside from pitching a next call, you practically can help with "everything tech related", which just translates to you can't help with anything on a cold call. You won't 2x3 OTE. There are good people, but everyone kinda accepts you won't hit target. And you never learn everything, things are constantly changing, without every learning how you can help a client. You end up connecting them with someone who does. Poor experience.

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Softchoice Response
1y
Thank you for taking the time to leave a review and bring your concerns to our attention. We're always working to improve our workplace experience and insights like yours are critical to that process. We'd appreciate the opportunity to learn about your experience in more detail so we can make informed improvements. Please email feedback@softchoice.com. Thank you.

Explore other reviews about Softchoice

5.0
28 May 2026
Recommend
CEO approval
Business outlook

Pros

Great company culture and great place to work.

Cons

None that I can think of.

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Softchoice Response
1mo
Thanks for your review and for recognizing our excellent culture! We're thrilled you've had a positive experience on our team.
1.0
26 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work Recently acquired by WWT

Cons

What they tell you the role is definitely is NOT what it is. How they deceive you into taking this role is unethical. They promise you inbound and warm leads and claim to be the preferred AWS Partner but AWS doesn't want to deal with us at all because we don't have the technical staff qualified to support their customers. When we acquire AWS customers they wind up having a bad experience and Softchoice has a really bad reputation internally at AWS. They target ex AWS employees because they are already certified & they already have contacts. Meanwhile all the managers are not even certified, which means they don't know the content and can't talk with AWS Leaders effectively. There's favoritism so some people are forced to call nonstop and send emails but the people with sales don't do that. To cover it up, they just started having those people make calls but several months of records tell a different story. Management is extremely inexperienced and underpaid so they have side businessss and podcasts.

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