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SolarCity

Acquired by Tesla

Is this your company?

Warning!! - Anonymous employee SolarCity Employee Review

1.0
16 Feb 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good benefits if you get to use them. Nice Ambassador program to reward customer referrals. Nice website for information "The Grid", but finding the information that you need is not easy.

Cons

HORRIBLE MANAGEMENT - does not know what they are doing. They do not have the backbone to stand up for their team members. They only act by what Corporate tells them. Never knew what my budget nor goals were until month 2 and then was expected to meet them within 90 days. TERRIBLE TRAINING - uses virtual training with no follow-up by management. Really, there is NO training. If this is your first job in solar - beware it can be a long start up phase, but then you will get fired because you are put on budget from Day 1 on the job. NO BACK OFFICE SUPPORT- you have to follow-up on everything - so expect to spend alot of your "selling" time following up on your orders. No marketing budget - they expect you to bring in new business without their spending a dime on an organized marketing plan. "Have a Solar Party - that only works if you have been in multi-level marketing organizations and have hundreds of names and phone numbers to call. Do not expect any help from them to get your leads. COMMISSIONS AND GOALS - told I would be paid at one rate and when I came to work I was told the commissions had been lowered by 20% and my budget was raised by 20%. You will find that you can work as hard as you can, giving over 100%, but you will find that you have to meet all unreasonable expectations and goals without having much training, a stable and knowledgeable manager, a clear understanding of what is expected of you, cliquey coworkers, available resources to do you job and thick skin to listen to all the unhappy customers who have been waiting months for their installation and who you did not sell a system to, yet you are expected to take care of them and make them happy, because management will not get involved.

Explore other reviews about SolarCity

5.0
21 Oct 2024
Recommend
CEO approval
Business outlook

Pros

Good pay and no supervision working at the different Home Depots

Cons

Having to make numbers and sales

4.0
22 Mar 2016
Recommend
CEO approval
Business outlook

Pros

Just to quantify my review a bit, I am within the top 10% of inside sales reps within our 12,000 person company. It is a great place to work and people doing well ARE able to make good money here. The executive team ALWAYS has a platform for reps to help make SolarCity a better place every quarter. They involve the top 20 reps each quarter in various ways to help their peers through an interactive group called Team Elite. Executives, VP's, Directors, and Managers are always willing to help and go to bat when there are issues with things that need to be fixed. The direction of the company is consistent and although the company is large, decision makers work as hard as possible to steer the big ship quickly when necessary.

Cons

Knee jerk reactions with decision making at a director level create issues from time to time. Culture has had its ups and downs due to HUGE growth last year and subsequent high attrition rates.

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