Beware of Middle Management and Fake Reviews - Customer Success Splashtop Employee Review

2.0
3 Nov 2023
Recommend
CEO approval
Business outlook

Pros

ICs/colleagues were nice to work with Product was good and C-level seemed to be in-tune with what is needed to be a successful company

Cons

Beware of the “old guard” of employees that have been here for a long time, they are toxic and only want to protect themselves from being exposed as incompetent (not all, but a sizable number of them). Don’t think that because you are experienced and can provide a new perspective/direction that you will be taken seriously, expect to be gaslit and treated like a toddler. Lots of favoritism here among middle managers and tenured employees, and unfortunately, too much power is given to those that aren’t qualified just because they have been at Splashtop their whole career. Small chance of getting any actual career growth here if you want to work in CS. If you love multiple 30/45 minute meetings a week that could have been an email, then this is the place for you. Also, beware of fake/overly positive reviews you read on Glassdoor, they come from the same people that will make your role/life miserable.

Explore other reviews about Splashtop

5.0
16 Dec 2025
Recommend
CEO approval
Business outlook

Pros

- customer focus / delighted customers - healthy, profitable company - supportive culture - great opportunities for learning and advancement

Cons

- none that come to mind

3.0
21 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are pretty nice and easy to get along with

Cons

Very disorganized and no room for serious professional growth

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