Their way or no way - Anonymous employee Springwood Hospitality Employee Review

Thank you for taking the time to give us your feedback. I am pleased to hear you were happy with the sales structure and detail in that area. They work very hard to be the best in their markets. It is unfortunate that you felt you couldn’t make a decision at your property and that you weren’t supported. We are committed to creating a collaborative environment for all of our associates, at all levels. We do our best to bring on managers that have the ability to share their experiences and knowledge so we can continue to grow as a company. We value the opinions of those that are in our employment. We regularly bring together our management teams to share ideas and implement many of those ideas. However, there are times that our growing company needs to focus on consistent processes and procedures. This is why all of the franchises we participate with have brand standards. As we continue to add properties it just isn’t feasible to have all of them doing everything differently. One of our Springwood Essentials is to Challenge the Status Quo and we have recently implemented daily huddles, among other processes, that will give us additional opportunities to receive more feedback. Thank you again for the response as it helps make us a better employer and we do wish you the best of luck in your future endeavors. Justin