Claims Specialist - Claims Specialist State Farm Employee Review

2.0
23 Mar 2017
Recommend
CEO approval
Business outlook

Pros

Good benefits 401K, health insurance and pension

Cons

A lot has changed at State Farm the last few years. The company has been pinching pennies at the cost of dollars. The metrics have wrecked their good neighbor brand, but they may have saved a few cents limiting man hours. Now they realize customers and employees are not satisfied. Now the company goals for the next year is to coach to quality and quantity. I truly believe they are no longer the good neighbor- they are more like the selfish and "stingy" neighbor. I strongly dislike the prison that I live in each day. Additionally, I am underemployed and under paid. State Farm gives the perception that you can "move up" but now that I took the claims role, they have placed us on a stabalization. I did not got to college chool for so long to be stuck in a glorified call center.

Explore other reviews about State Farm

5.0
13 Jun 2026
Recommend
CEO approval
Business outlook

Pros

People you work along side with is nice. Great place to work.

Cons

Don’t really have much to say besides they make in office weeks so stressful.

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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