Big brother is watching - Claims Specialist State Farm Employee Review

2.0
18 Mar 2018
Recommend
CEO approval
Business outlook

Pros

20 PTO days pension after 5 years

Cons

MANDATORY overtime (dont want to do it or dont have time? get fired) 401k match is $900/yr only salary is low for the industry you get 20 PTO days but can almost never take them you have to bid for shifts and PTO and if youre new you get bupkis Absolutely horrible changes being made that are entirely responsible for such our massive loss of customers last year. Everything they do in claims, especially the metrics you have to keep up with, are adverse to the interest of the customer and the "remarkable" cust service they push Raises are tiny

Explore other reviews about State Farm

5.0
9 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Very good work life balance

Cons

I have none in mind

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
See reviews by: Helpful|Rating|Date|All