Pros
The exit and the people
Cons
In 4 short years, this company went from being one of the greatest places to work to Hell on Earth. Imagine the worst call center environment you can, then multiply that by infinity and you get a fraction of how horrible the culture is. Employees are miserable, getting time off is next to impossible and people are quitting in droves. When I decided to leave, I realized I was being grossly underpaid for the amount of work I was being forced to do. You can easily expect to "own" 250-300 claims. It is impossible to provide the type of customer service they want with this amount of claims in your inventory. The reason the inventory is so high is because they can't keep employees....because they suck. If you have the opportunity to work here.. don't. Unless they fire Michael Tipsord as CEO. And if they do that, wait at least a year to see if opinions change.