Used to be okay - Auto Injury Claims Associate State Farm Employee Review

2.0
19 Oct 2021
Recommend
CEO approval
Business outlook

Pros

Salary is okay, not great, but okay. Health insurance is good if you don't have an 'unusual' issue like diabetes...

Cons

When I first started at State Farm a few years ago, it was an okay job. They were moving away from the mass resignations that had been an issue for a few years. Now.... it's different. Management has started hounding people about everything, but especially adherence. Being out of adherence by even four minutes will get you an angry message by multiple managers. The workload has increased, and we are massively understaffed but instead of trying to figure out how to assist, or even approving OT, the solution is mass micromanagement. It is AWFUL. I want to leave like half my team, and a good third of the nearest teams, already have. People are quitting in mass because the job went from bland to horrid, and it looks like there's no plans to adjust.

Explore other reviews about State Farm

5.0
20 May 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits. Work culture is positive, middle management is generally very employee friendly.

Cons

Executives seem to be less focused on overall employee satisfaction each year.

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

1058
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