Brace yourself!!! - Catastrophe Claim Representative State Farm Employee Review

4.0
31 Jul 2010
Recommend
CEO approval
Business outlook

Pros

Great long term compensation, great public awareness, great effort put into doing the right thing. State Farm gets it right in approaching the industry as a corporation with a "community" approach. The philanthropy that State Farm supports is wonderful. Good "optics". Highly rated employer for minorities.

Cons

There is a vast disconnect in the vision in Bloomington , IL (HQ) and the first line management in ALL branches. In claims, the promotional opportunities are not given to those that are leaders, but to those that study books from The American College. There is a lack of ability to identify, develop, and promote individuals that have the courage and ability to be great leaders. Promotional opportunities are given to those that "play the game".

Explore other reviews about State Farm

5.0
7 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great, family friendly work culture

Cons

Slow adopters to anything new

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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