Untrustworthy - Claims Specialist State Farm Employee Review

1.0
31 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Very few. It’s a pay check and benefits but you pay dearly for them

Cons

Micromanagement. “Coaching” culture where nothing is good enough. Employees are to blame for out of touch upper management’s poor business decisions. You are asked to do unethical business practices to make a profit bet providing customer service. Your job is to find a way to not pay for something to save money. Company is in decline and being investigated and fined in several states. We had a recent survey that indicated a reduction in benefits were coming. Impossible to meet metrics as their own goals prove you are doing the work of 2-3 people. Constant gaslighting. Treat employees like they are “the enemy”

Explore other reviews about State Farm

5.0
30 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Being able to help people find quality insurance coverage in a great environment

Cons

None that i can think of

3.0
8 Mar 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

(At the time) Fair pay and predictable bonus structure They were pretty good at covering travel expenses and paying them back quickly Diverse workforce & diversity initiatives Fun and funny coworkers Opportunities for growth Again, this was all four years ago and has likely changed

Cons

(At the time and now, according to other comments) Arrogant to a fault Total lack of innovation & willingness to innovate Odd attachment to the company's past (which prevents progress) High number of veterans (20+ years) who are determined to get that retirement money, and therefore, are resistant to change and technology Heavy reliance on command and control management style Poor decision-making that leads to losses of all kinds

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