The work environment has been extremely toxic and disorganized, with constant short staffing that leaves employees overworked, stressed, and put in unsafe situations. Staff are often left to handle abusive residents without proper support or intervention from management, who consistently fail to address these issues. There is a severe lack of professionalism, with managers gossiping about staff to other employees and contributing to the overall negativity and tension in the building. Communication between management and staff is almost nonexistent, and concerns go unanswered. On top of that, residents are being charged outrageously high rates until they can no longer afford to live here, which feels dishonest and unethical. Between the poor pay, lack of support, constant drama, and unsafe working conditions, this has become a deeply unhealthy and demoralizing place to work.