StoryPoint Reviews

4.3

84% would recommend to a friend

(425 total reviews)

John Fitzpatrick

89% approve of CEO

86% positive business outlook

StoryPoint has an employee rating of 4.3 out of 5 stars, based on 425 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The StoryPoint employee rating is 25% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

425 reviews
3.0
15 Apr 2022

Restaurant management 04/2022

Recommend
CEO approval
Business outlook

Pros

The management overall is good in StoryPoint Granger. Meeting the professional staff and workers in this facility is a joy. Everyone seems to be in good spirits most of the time as it is a difficult position to be in daily working with the stress and strain of the job.

Cons

As a full-time server/waiter, I have witnessed the kitchen restaurant manager taking advantage of full time servers schedules due to not enough hired, trained staff to get the job done daily. Unfortunately she has become a very hard person to work with due to stress and strain of the job and to get the job done. She does take advantage of putting people on the schedule without their permission to do so and work the hours over eight hours a day. The professionalism of the youngest high school students hired part time do not come to work and there will be twice as much to do for those days/evening shifts. Members in the kitchen morale is not good due to understaffed and overworked.

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StoryPoint Response
4y
Hello, Thank you for providing feedback. We are glad you enjoy engaging with our team. The pandemic has presented unique challenges regarding staffing, and we understand the frustrations that come with it. With that being said, we have policies in place regarding shift times and would not require anyone to work overtime. We have a dedicated recruiting team that works hard to find qualified employees. In addition, we offer a referral program that includes a financial incentive for both the current employee and new hire. If you have any further suggestions or would like to share more about your experience, please call Pam Hayes at (810) 220-2655.
2.0
3 Mar 2018
Recommend
CEO approval
Business outlook

Pros

When you are in good standing or “popular” it is great. The residents make your job complete. There are certain management that are great, others only care about a dollar in their pocket.

Cons

The pay isn’t worth what you are expected to do and the drama will turn you away. You can give your all and if you aren’t willing to lie for a buck in the companies pocket they will turn on you.

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StoryPoint Response
7y
Hello, It is always hard to read feedback as you have provided. As an organization, we empower our employees to reach out to multiple leaders who can help resolve concerns such as you have provided. There are several layers within our entire organization to support that. If an employee does not feel their voice is being heard, they can reach out to an employee hotline, directly with our Human Resource team and the Regional Director for their community. There are e-mails, phone numbers and regular, personal visits to the community by the regional that are provided to team members so they can have different avenues for communication. We are sorry you did not feel you could reach out to the different areas for additional support to resolve your concerns. Furthermore, to be very clear, we never ask any of our team members to lie under any circumstance. We take appropriate actions for team members who are not honest in their words or actions. Please feel free to call our Vice President of Wellness so that we can better understand your experience. You can reach Rebecca Skandalaris at (248)881-7529. Thank you.
1.0
13 Jan 2022
Recommend
CEO approval
Business outlook

Pros

The residents you fall in love with!

Cons

Run by a mean girls club. They try to sell you their 1440 Experience, don’t believe it!! Care takers are on their phones all day and don’t pay attention to residents. They leave work for others who then can’t get their jobs done. Family members work together and cover each other!

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StoryPoint Response
4y
Hello, Thank you for your review. We are glad you enjoyed building relationships with our residents. We work hard to build an employee-first culture, and we are disappointed that you did not feel this during your time with us. The staffing crisis has presented unique challenges, but we refuse to compromise on our standards and care. We think that connecting with you directly would help us address these and any other concerns. If you would like to share more details about your experience, please call Pam Hayes at (810) 220-2655.
Viewing 1 - 3 of 425 Reviews

Glassdoor has 430 StoryPoint reviews submitted anonymously by StoryPoint employees. Read employee reviews and ratings on Glassdoor to decide if StoryPoint is right for you.