only if you're desperate for a job and don't mind being exploited and taken advantage of (WARNING: strong language) - Care Associate StoryPoint Employee Review

1.0
27 Jul 2023
Recommend
CEO approval
Business outlook

Pros

corporate policy prohibits them from giving any work references, good or bad, just an automated on-line employment verification system, so it doesn't matter whether the supervisors, managers, or directors like you or not they are a subsidiary of Common Sail Investment Group in Michigan that owns about four different types of properties within commuting distance, so you have other options if you like the corporation but not the people at this property (although I can't imagine why you would) the corporation carries equal opportunity to an extreme reverse discrimination because it is completely run by women, from supervisors to managers to directors at the property, region, and corporate levels, with the exception of the director of maintenance, and if they could find a woman with the necessary training, certifications, and state licenses, there is no doubt in my mind that the man would be replaced in a heartbeat there's inadequate supervision so you can slack off and if anyone complains, it's their word against yours so nothing gets done to you unless the one complaining is a favorite of the supervisor or department director, and then you might as well just find a new job because you’ve been targeted the time clock/punch clock often malfunctions so that you can come late and leave early and submit a missed punch form and get paid for the whole shift anyway, or you can use the internet based system to punch in if you're still in traffic or just running late, or punch out from home if you left early you can volunteer to work a double and get overtime, plus a bonus, and then leave halfway through, or at least a couple hours early, and there is no verification that you actually did anything for which you get the pay the state required on-line training is tedious and boring, but hardly nobody follows the training, anyway, and nobody checks whether you do and nobody says anything if you don’t. They just don’t want any trouble from the state because you didn’t do the lessons in the evenings and overnight, and on weekends and holidays, the nurse on duty is in charge of the facility, and a lot of them are young, inexperienced, and untrained for making management decisions or even supervising, and most of them don't want the added responsibility, for which they aren't getting paid anyway, so they mostly just mind their own business and let us take care of ours

Cons

Regular pay is nowhere near what it should be for the amount of responsibility for patient care and welfare, especially difficult ones in advanced stages of dementia or other medical conditions requiring care for which the facility is not properly equipped and staff are not adequately trained, or the evening and night shifts when we do housekeeping and maintenance, too Then they offer bonuses and overtime to try to get required staffing, but the supervisor and department director blame each other for forgetting to enter the bonus in the payroll system. A lot of people don't do their whole shift, anyway, and there is no verification whether they do, nor any consequences when they leave early Some work 64 to 80 hours a week, at least on the clock, and then start to take out their fatigue on everyone else. The supervisor and department director clearly have favorites who seem to get first chance at all the bonuses and overtime Everyone acts all happy when a man comes to work here, but then they mistreat him and he quits in a few months They hire petite young girls who don't have the physical strength to do the necessary work, and the training that they provide is totally inadequate, or they are not smart enough to properly do the job. People use bedsheets and blankets or towels instead of waterproof underpads, and then they don't understand why urine or a spilled drink soaks the whole bed. A patient had one of those purewick systems for women, and they would forget to hook the hose to the pump, or to even turn it on. Others don't properly close catheter bag drains after they empty them. There are also patients whose families don't provide wipes or diapers or other supplies, and management tells us to take them from someone else whose family did provide for them They promised an extra $1 per hour for second (PM) and third (NOC for Nocturnal) shifts, but the payroll system didn't calculate and pay correctly. Even though it was posted that PM was 2:00 to 10:30, and NOC was 10:30 to 7:00, when people complained about not getting the correct shift differential, corporate said that PM shift was from 3:00 to 11:00 and NOC was from 10:00 to 6:00 which cheated people out of at least $1 per shift, and the amount they paid was still not right even using those hours Then they announced $2 per hour weekend pay from midnight Saturday morning to midnight Sunday night, but never paid that correctly either Don’t bother trying to tell the supervisor or department director about your personal problems and family issues or vehicle troubles or anything else because they don’t care. They’ll try to make you feel sorry for them when they one-up you because on top of all their personal problems and family issues and vehicle troubles they have supervisory and managerial responsibilities, too. Absolutely don’t remind them that’s why they get paid more than you, or that they asked for their added responsibilities Some of the best workers have been overworked and exploited by the supervisor and department director until they quit, and others were bullied by the ones who spend more time trying to avoid working than it would take to just do what needed to be done

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StoryPoint Response
2y
Hello, Thank you for bringing all of this to our attention. We apologize that you have not been able to reach us over the phone. All of the numbers that are listed in our review responses are direct desk lines to leaders in our HR department. We have not experienced difficulty connecting with employees who reach out to us on these numbers. Due to your difficulties reaching us over the phone, please email us at hr@csig.com and somebody from our team will get back to you.

Explore other reviews about StoryPoint

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Phenomenal team culture and purposeful work. I love working alongside a company who truly values their employees and residents.

Cons

I do not have any cons to note.

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StoryPoint Response
4w
Hello, Thank you for sharing this incredible feedback! We’re so glad to hear the team culture, meaningful work, and sense of support have made such a positive impact on your experience. Creating an environment where both employees and residents feel valued is at the heart of what we strive for every day. We truly appreciate all you do!
5.0
21 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Great opportunity to connect with new colleagues and leadership in a more relaxed setting -Well-organized overall, with clear effort put into logistics and planning -Sessions helped provide insight into my new company’s vision and direction -Positive, welcoming atmosphere that made integration feel smoother -Good balance of structured activities and informal networking time

Cons

-The only con, I can think of, was the travel....both directions we had a layover.....no fault of anyone, travel just took a long time

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StoryPoint Response
2mo
Hello, Thank you for sharing such detailed and thoughtful feedback! We’re glad to hear the retreat provided meaningful opportunities to connect with colleagues and leadership, and that the atmosphere helped make integration smoother. Your insights on creating smaller group discussions and connecting the company’s vision to individual roles are excellent suggestions that can help us continue strengthening engagement and alignment. We appreciate your recognition of the planning and effort behind the retreat and will use your feedback to build on this positive experience for future events.
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