Decent job overall. - Shift Supervisor Subway Employee Review

4.0
7 Jan 2018
Recommend
CEO approval
Business outlook

Pros

You get free food if you work at least 4 hours. The Subway I worked at had excellent owners who really cared about the well-being of the employees, and were very good about giving time off. I became very ill in September of 2015, and the owners had no problem letting me stay home until I got better. I worked part time for most of my time there (ended with full-time hours) and I was getting around 30 hours a week. If you show commitment and good work habits you'll get more hours. Co-workers were mostly nice. February 2017 I transferred to another store with the same owners, where I got full-time hours being an opener. Shortly after I was made a supervisor and my pay increased to 12.25 an hour.

Cons

Gossipy environment. When you work in a mall you start to get to know people from other shops and you start hearing rumours, etc... The general manager didn't seem to like having fun and was very serious about everything. She picked favourites. Being an opener is very stressful since you have to multi-task and do several tasks at the same time. The store I moved to was in a Home Depot. It was a very slow store (which is not a bad thing to me), but that meant that I was by myself most of the time, so it got lonely sometimes. You never know if the owners are going to sell the store. When I moved to the other location to open, I had no idea that the store was going to be sold, and if I did I wouldn't have moved there in the first place. And there's no guarantee that you'll keep your job if that happens. They don't offer any health benefits to regular employees, only managers. Not much room for growth. The only reason I was made a shift supervisor was because there was no store manager and some sort of authority figure was needed.

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5.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Manage and district manager were great

Cons

Time off had to be requested much in advance

2.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible scheduling, especially if your manager is willing to work around all their employees. You usually get a 50% discount that you can use once a day too.

Cons

Direct district management at this location does not know how to manage people. He will not really do anything to help or assist until his supervisors look into his stores and what he does. He will shift blame onto any general manager he can, and if any district manager decides you are doing your job incorrectly or you need to adjust what you are doing, there will be little to no support in helping you become a better employee. It really can become a "popularity contest" when you work in store management. If you are a regular employee or shift lead, you won't really have any direct contact with district management.

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