-Disorganized company in many ways. Changes to protocol come out regularly. Some make sense, and some seem poorly thought out-as if much more work is needed before being implemented to better improve customer experience and employee usability.
-Merchandisers don't all communicate very well. A few of them you will not get an answer from unless you show up in their office. That wasn't so difficult for me because i only lived 15 minutes away, but for others living 1 hour+ away, i can empathize with their headaches.