Pros
Some nice people, able to work from home on Fridays
Cons
While there was positivity and good work happening years ago, the company has degraded into quite a mess. Looking around the office, no one is happy or motivated, and the culture is pretty bleak. It is difficult to find inspiration or purpose, because the overall vibe in the office is so poor, and most people are looking to leave. While there are some more junior managers who really care about their employees, in the US, the top level management is very young, lacking experience in effectively running a business. Management has been making some pretty serious mistakes and misjudgments, meaning that the company as a whole is not doing well, which further brings down morale. There is no support from upper level management for ideas that come from the actual employees who do the work, and instead all policies and procedures are pushed down from the top, meaning that the way that the company is run is very out of touch with client needs. While the company sells itself by being the "most innovative" market research firm, the core of their methodologies haven't changed for 20 years, and there is little investment being put into doing anything truly new or cutting-edge. Instead, change is happening in the form of marginal improvements, and as a result System1 is struggling and failing to keep up in a rapidly changing industry. With a lack of a positive culture, effective management, and innovative products, all of the good employees are looking to leave, and the company feels like a sinking ship.