Treat it as stepping stone but don't stay too long - Personal Banker TD Employee Review

2.0
14 Sept 2024
Recommend
CEO approval
Business outlook

Pros

- Fortunate enough to have worked with excellent managers over the years. These are the ones that make or break your experience at the bank. - A lot of autonomy to perform well if you have the desire and drive. Early part of my career at TD, was given a lot of opportunities to showcase myself - Being client facing at the branch, I made a lot of lasting relationships with clients and that was what kept me going thru out the years.

Cons

- Considering the amount of work we do, the compensation does not accurately reflect on that. Never once complained about my pay compensation at TD but when you see a new hire from OFI (Other Financial Advisor) coming in making more than you with an extra week of vacation and all they did was coast thru out the whole year, you start wondering your self worth. - Talent pool in the past years has been getting worse and worse each year. A lot of the new hires either are lazy or have an entitled attitude. Numerous tenured and capable colleagues left for better opportunities. - The bank has no loyalty to their employees (surprise surprise) and I have seen fellow colleagues laid off despite the bank still churning out profits quarter after quarter - Work life balance is non- existent due to the irregular shift hours and shift changes for weekend coverage. Not to mention if you are responsible and care for your clients, be prepared to do a lot of unpaid work during your time off. - Compensation is low compared to other FIs; however there was more opportunity for growth before. Now with the changes again and the recent hiring freeze not so much. - Executive management can not make their mind up with changes and cancelling roll out on the day off shows lack of direction & planning which lead to waste of resources and money - They treat clients like numbers and its all about pushing their underperforming and high MER mutual funds. Again they claim we should provide "Elevated advice" to our client which is a lie. Push products that is beneficial to the bank not to the client. - New hires are under trained and expected to learn on the fly. Management is understaffed and taking on more responsibilities which makes it harder to give time to new hires. TD basically cut out majority of the coaching department (during the 2024 lay offs) so I don't expect this to get any better. - Very political and if you want to move up the ranks, make sure you rub shoulders with the right people. I've seen people who are not high performers were given opportunities in corporate. - Working with other cross-departmental teams is like pulling teeth. Absolutely no urgency whatsoever - Don't have the expectation to retire at TD. Either you finally grow a conscious and say enough is enough or you stay long enough for them to package you out. Its always cheaper to replace you with some new kid who is willing to take the job for a lot less compensation.

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5.0
17 Apr 2026
Recommend
CEO approval
Business outlook

Pros

The only way I could do that was if you had to do a lot more work and then you would be done by yourself so you would be fine yuyyy

Cons

The only way I could do this would probably take about two 2️⃣ hours or less of a break and a few

4.0
5 May 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, Compensation, Peers, Communication, Parental Leave, Celebrations

Cons

Micromanaging, Lack of training, Lack of advancement, Lack of communication with SLT, Job Security

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