For the boys - Bilingual Customer Service Representative TELUS Employee Review

2.0
19 Aug 2015
Recommend
CEO approval
Business outlook

Pros

A lot of job so you can get more hours if you want them. Good insurance package, end of year bonus based on overall performance (individual and company). A lot of perks (deal on mobile phone, etc.)

Cons

Higher levels are disconnected from what employees are facing on a daily basis. Attempts at making room for employee contributions and involvement are only lip service to look good, not a real interest. A strong tendency to favor friends and family, promoting a "clique" environment. Since it is a technical environment, women are tolerated in administrative roles or as long as they are cute or submissive. No room for a woman to get any kind of promotion.

Explore other reviews about TELUS

5.0
25 May 2026
Recommend
CEO approval
Business outlook

Pros

Flexibility of hours and freedom of location.

Cons

Pay is not high, and not enough tasks available at times.

2.0
11 Jun 2026
Recommend
CEO approval
Business outlook

Pros

My position is work from home

Cons

Extremely low pay and barely any raises.

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