Great first job, You will not be able to wfh, not great priorities in place by senior management - Customer Support Specialist Tanda Employee Review

2.0
5 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Fun team to work in, very chatty and jokey Lots to learn, very interesting - Will learn about payroll, tax, super etc Get to talk with professionals across many different businesses everyday and help them out. Great first job, chill, and you can work as hard as you want to Great base pay

Cons

No work-life balance opportunities - they will not allow you to wfh unless you have an appointment, etc, no option to do this regularly, which is a massive negative for some of us No social activities in this role You are expected to work and answer chats from 8:30 am to 5:00 pm, with limited flexibility in this schedule. So many bugs in the technology, and management is almost entirely focused on releasing new features, so it is hard to provide support with so many issues impacting customers Not really any growth opportunities It could be a con or a pro, but a heavy drinking presence, especially in the sales team

Explore other reviews about Tanda

5.0
25 Jun 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Lots of autonomy and growth is there for the taking you just have to want it and go after it.

Cons

Communication can struggle at times from the top down.

1
2.0
20 Jul 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Very ambitious group of people who want to do big things. - Smart in their respect to software development. From what I've heard, it's a good place for young professionals to get some useful experience under their belt. - Casual dress code and monthly happy hours (before the pandemic).

Cons

- Management needs to be more unified in their decisions, since there is no single CEO that the company reports to. - Well-thought-out plans were not implemented. Management doesn't do enough research on strategic decisions before they are made. They will get an idea and run with it before talking with department heads to see if it makes sense or what the repercussions will be. - Not enough transparency with their employees. Undermining managers by talking to their subordinates without the manager's knowledge. - Management seems to care more about the time spent at your desk as the signifier of productivity. - The Chicago office is left messy and unkept on a regular basis (was not like this before the merger). There's a big lack of respect for the shared space of the kitchen.

2
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