Bad company with world class Infrastructure - Anonymous employee TaskUs Employee Review

1.0
1 Mar 2022
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Just the infrastructure and few managers

Cons

bellow mentioned feedback is just for Indore (India) site 1- They force people to work beyond working hours against the law. Infact TLs and managers work for 12-15 hours a day 2- Promotions are done on basis of favouritism 3- They say frontline first but the frontline people are the last people to know that happens behind the scenes 4- As soon as you serve notice for resignation, you become the last person in the company to be cared for 5- Once you leave the company, you will have to keep chasing their HR department for FNF and reliving letter but nobody would would even care to reply. Talking about my personal experience, it's been 74 days and still chasing for my FNF. 6- IT team is the really rude to people as if they own the company 7- Culture of the company is really different to its values and it seems they have made this company a new TP (Tele-Performance), but that's obvious as more than 80% people have come from TP 8- You would see lot of good feedbacks and reviews on social media page of the company but trust me, who would say 'NO' for free publicity on official companies social media page. There are very few people who would actually care but are helpless at times due to policies not being in place or being designed in way where it would only favour handful of people and not the mass crowd TaskUs accross the globe might not be as bad as I have mentioned above but Indore site definitely is.

Explore other reviews about TaskUs

5.0
14 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for!

Cons

I do not have any cons

4.0
17 May 2026
Recommend
CEO approval
Business outlook

Pros

Loved the LXL management chain. Supportive, fun, progress-minded. The company as a whole was okay, but the department I was with made it amazing. Lots of opportunities to develop skills. Absolutely incredible visibility for diversity, which is celebrated and respected without hesitation.

Cons

Very high demand. Can be very challenging to learn how to balance work and breathing room without falling behind. Many other departments were quick to blame the LXL department in front of highly regarded stakeholders for failures that were not of our own. Pay also changes depending on the client you work with. My client was the highest paying client at the time I was employed. The LXLs working for the branch-off of work from my client were paid much more than I due to the intensity of the work. My pay was considered the cap for where I was, and getting a raise that was not just a few pennies was not going to happen. Moving up is possible but limited. Due to this company being a BPO, if the client no longer needs our work, we are liable to be laid off. Employees are not contracted, but TaskUs is contracted to the client. Layoffs are a possibility, be it near or far. I was laid off after 4 years and saw many waves of many sizes laid off while there.

See reviews by: Helpful|Rating|Date|All