Friendly and supportive coworkers who were always willing to help.
Managers genuinely cared about employee success and provided helpful coaching.
Good communication across teams and a collaborative work environment.
Employee discounts were a nice perk.
Cons
Busy seasons could mean a high volume of calls, emails, and chats.
Some schedules required weekend or holiday availability.
Like many customer service roles, difficult customer interactions could be stressful at times.