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Proud of the Product and the Company - Anonymous employee Telmate Employee Review

5.0
1 Dec 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Our Business Model was Different: End Customers First Our Products were technological firsts in the industry, too many to name Our Customer Service was number one and answered in Engish or Spanish Our Operations were honed, noted by world class uptime and people that took responsibility for their work. Our Marketing was cool and bright, but more importantly human, we knew who we served.

Cons

Telmate was bought. Hopfully, new merged company will keep the Telmate Edge and more importantly be oreinted customer first and in the field and not the office. Very driven business so if someone could not handle work first, life second they were not as rewarded and ofter just not a fit.

Explore other reviews about Telmate

5.0
17 Aug 2017
Recommend
CEO approval
Business outlook

Pros

People. The people here are amazing. I have rarely met such a dedicated and devoted bunch of people in one place. Level of knowledge is very high and the willingness to learn and take on new challenges is ever present. Management listens to input from both above and below the current position. Perks, food several times a week, massage twice a week, a few other things, but in the end that is not what decides whether the place is a good work place or not. At the end of the day, it is a great place to work. I am excited to come to work every morning, I am excited to teach and learn from my colleagues. I really wish there were more companies like this.

Cons

I can't really think of any "cons". Like any other company there are things that could be improved. I don't think glass door is the place to air them. What I am thankful for is the fact that I can talk about any of these issues with the appropriate people without fear of being ignored or retribution, and those people listen. They actually listen.

2
1.0
29 Jul 2016
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Handful of good people here that are trying to do great things, but are up against some challenges that might be too big for them. They truly are not only talented and bring good experience, but they clearly have a soul if they can put up with the corruption that goes on here.

Cons

I've been propositioned by 2 senior leaders (who are married)...this is the weirdest thing. It makes me wonder if they are in cahoots. I've never in my entire career experienced anything more unprofessional. There are changes that are allegedly being made and sure, there have been some small updates. Most of it is smoke and mirrors. Our managers that lack experience aren't retaining anything they learn from training. it's just a huge waste of time and so very disappointing to keep the same people and try to teach them how to lead. We need new people. Trying to teach these old dogs new tricks just isn't working. And unfortunately, the company is having a hard time letting them go because of the gross nepotism. Are these leaders delusional or do they just not care about the overall business?

6
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Telmate Response
9y
Dear Anonymous Employee, On behalf of Telmate, I apologize for the behavior of the two senior leaders that you describe in your post. Telmate is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practice, including harassment and abusive conduct. If any senior leader or other employee is engaging in harassment or abusive conduct, or is acting unprofessional toward you in any way, I encourage you to reach out to a member of the HR team. I promise you the discussion will be confidential to the greatest extent possible, and that appropriate action will be taken, including additional training or adverse employment actions for any person who violates Telmate’s harassment policy. Respectfully, Human Resources
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