Does Telmate pay their employees well?

According to anonymously submitted Glassdoor reviews, Telmate employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Telmate. This rating has been stable over the past 12 months.

How satisfied are employees working at Telmate?

42% of Telmate employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Telmate 3.0 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Telmate?

Product Manager (2) , Senior Software Engineer (2)

What are the pros of working at Telmate according to real employee reviews?

"I seriously like and respect the people I work with and that is amazing." ((in 9 reviews)); "Free food days and health care premium is covered by the company." ((in 6 reviews))

What are the cons of working at Telmate according to real employee reviews?

"Absolutely toxic management." ((in 6 reviews)); "It's hard to balance career goals as a junior member of the team when our leadership doesn't even trust all the people on the team or when they are bringing down morale with their approach/attitudes." ((in 5 reviews)); "My manager was fantastic, but the accounts I heard from countless others of their mistreatment by management were shocking." ((in 4 reviews))

What are employees saying about Telmate redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Telmate redundancy and their outlook for job security at Telmate in 2026.

Telmate Reviews

2.6

42% would recommend to a friend

(67 total reviews)

Richard Torgersrud

48% approve of CEO

38% positive business outlook

Ratings by category

5.0

Diversity and inclusion

3.0

Work/Life balance

2.7

Career opportunities

2.6

Culture and values

2.6

Compensation and benefits

2.4

Senior management

Telmate has an employee rating of 2.6 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Telmate employee rating is 32% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

67 reviews

5.0

1 Dec 2021

Proud of the Product and the Company

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Our Business Model was Different: End Customers First Our Products were technological firsts in the industry, too many to name Our Customer Service was number one and answered in Engish or Spanish Our Operations were honed, noted by world class uptime and people that took responsibility for their work. Our Marketing was cool and bright, but more importantly human, we knew who we served.

Cons

Telmate was bought. Hopfully, new merged company will keep the Telmate Edge and more importantly be oreinted customer first and in the field and not the office. Very driven business so if someone could not handle work first, life second they were not as rewarded and ofter just not a fit.

2.0

28 Jun 2016

Peter Principle Problems

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Telmate was doing really innovative things in the jail video visitation industry while I was there--looking to use their custom-made, in-house designed video conferencing units to deliver entertainment, education, and other things to help inmates with their growth.

Cons

While I was there, the management structure was toxic, and suffered from multiple cases of nepotism.

Telmate Response

9y

Thank you for taking the time to write a review; It sounds like you did not have a positive experience with Telmate. On the positive side, I am very excited about some of the innovative things that we are working on for the future. I recently outlined our 18 month roadmap to the company and many of us are looking forward to the technical challenges. I also agree that there needs to be improvement across the board - from the management team and down. We are working every day to improve all aspects of the company. I am also a strong believer on hiring people based on skills and experience. (We will not succeed otherwise. Plus I want to work with the best peers and employees that I can.) We recently introduced a new career ladder with strong expectations of each role with regards to expectations and advancement. Also our new hiring rubric is allowing us to base hiring decisions on quantitive vs. qualitative measures.

1.0

1 Sept 2016

Run don't walk, or the bad karma will stick to you

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Plenty of snacks and food

Cons

-no leadership -no accountability if you are an employee/ friend of the owners -no review consistency -the higher up, the less accountability -most sleazy business model in the SF bay area -Telmate has tried to fill glass door with ENTIRELY fake company reviews, this was a directive of someone new. What could be more sleazy--oh, the very business model the company is predicated upon. Charging the poorest Americans the highest allowable phone rates to speak to their relatives/loved ones who are incarcerated. Talk about bad karma...is this really what a moral employee wants to work on? Answer NO! Only immoral or oblivious employees stay here, and most of them know the owners.

Viewing 1 - 3 of 67 Reviews

Telmate

Telmate Reviews

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Proud of the Product and the Company

Peter Principle Problems

Run don't walk, or the bad karma will stick to you

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