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The Cheesecake Factory

Engaged employer

Fast Paced, Always busy - Anonymous employee The Cheesecake Factory Employee Review

4.0
24 Jan 2013
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

it;s always busy they have great product, and the environment is fun and friendly

Cons

most guests dont realize we make 2.13$ an hour, so at times its frustrating because tip out is based off of sales not tips and its a higher percentage than any other company ive worked for. if a guest walkes out on their bill, or only pay partial, its an automatice 3 day suspension no questions asked,,, it doesnt matter what happened the server is at fault

Explore other reviews about The Cheesecake Factory

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and love meeting new people

Cons

Managers don’t really care about you

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good co-worker. They are fun and cheerful.

Cons

One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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