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The Cheesecake Factory

Engaged employer

an OK place to work - Hostess The Cheesecake Factory Employee Review

3.0
22 Jul 2013
Recommend
CEO approval
Business outlook

Pros

-fast paced environment where there's always something to do (on nights and weekends) -great food, you can sometimes get a slip for a free meal -the managers are attentive & make time to talk to you -online scheduling is easy to use & makes it simple to switch shifts -dress code is simple to follow

Cons

-during the day, especially during the week, it is very slow & boring -a lot of people that work there are unprofessional, some I suspect are on drugs, while others are perverts -"customer is always right" mentality - is difficult to maintain especially when customers are clearly wrong -you have to keep track of how much you should be expecting in your paycheck because there are often discrepancies -if you get there early you have to wait until the exact time you are supposed to be there to clock in

Explore other reviews about The Cheesecake Factory

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and love meeting new people

Cons

Managers don’t really care about you

5.0
11 Apr 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The Cheesecake Factory is easily the best company I've ever worked for...and I've been through a lot. Beginning with the company culture, and extending all the way through operations and into our restaurants, I've been inspired every day by the approach everyone takes to their positions and their daily interactions. Other companies hold certain values, but everyone at The Cheesecake Factory believes in and lives by them every day. The warmth and dedication to their individual roles and responsibilities is only amplified by their commitment to integrity, decency, and doing whatever it takes to support every single person else around them. Everyone is not just accepted but welcomed with open arms for who they are and what they bring to the office every day. I couldn't say enough good about this place, and I hope to never leave.

Cons

Like every company that's been around for almost 50 years, it's a little slow to adapt to current times when it comes to technology or a few other recent best practices. But no one is closed to new ideas—it just takes a while for them to take hold. Salary levels are fine, but growth takes time at the company—mainly because no one ever leaves (in a good way)—and that may not be the best fit for everyone. But the pros about this place make it worth it.

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