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The Cheesecake Factory

Engaged employer

Couldn’t wait to get out of there - Food Server The Cheesecake Factory Employee Review

1.0
17 Feb 2014
Recommend
CEO approval
Business outlook

Pros

They have very flexible online scheduling

Cons

It is very scripted and they have 11 secret shoppers per month so you have to say the required things at each table.

Explore other reviews about The Cheesecake Factory

5.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible schedule, Steady amount of work throughout the year, Supportive team and management, Understanding for employee situations, Predictable workflow

Cons

Mandatory holiday work, Difficult to get weekends off, Restaurant does not close or slow down unless absolutely necessary

4.0
1 Jul 2026
Recommend
CEO approval
Business outlook

Pros

good pay to works worked ratio

Cons

have to work all holidays best time to make money is night shifts so really limits social time with friends and family

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