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The Cheesecake Factory

Engaged employer

Sad - Server/Bartender The Cheesecake Factory Employee Review

2.0
20 Jul 2022
Recommend
CEO approval
Business outlook

Pros

Good potential for upward movement

Cons

No mistakes are allowed. The corporate guidelines are so immovable regardless of your situation, that if you meet their cause for termination, they’ll do it, no matter what. Will hire people frantically, but then not have enough shifts for staff. Touts a family atmosphere, but with the exception of a few managers, management phones it in, riding their “best trained FOH” status. Had a GM blackball me because of an incident involving admittedly poor communication about my relocation to a different state, and my inability to finish a work week. While they were informed of my inability to stay (literally had nowhere to live), the manager proceeded to inform other cheesecakes about the incident, even though it was “not personal” granted, this manager had lost roughly 8 employees in 2 months, and the GM is barely present, it’s the first time I’ve had a job actively tell a potential employer to not take me on.

Explore other reviews about The Cheesecake Factory

5.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Excellent work environment and love meeting new people

Cons

Managers don’t really care about you

2.0
2 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Good co-worker. They are fun and cheerful.

Cons

One of the manager doesn’t seem like she want to work. Every time I asked for help she will get annoyed.

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