AVOID AT ALL COSTS - Store Manager The Kooples Employee Review

1.0
18 Jul 2024
Recommend
CEO approval
Business outlook

Pros

Absolutely none, the whole experience is a joke.

Cons

The quality of the clothing is subpar, resulting in frequent customer complaints and returns. The head office staff lacks the necessary qualifications for their roles, leading to numerous issues each week due to poor communication. It takes a month to get holiday approval, and when you finally take your leave, they act as if nothing was approved and threaten you with dismissal. A male trainer, who has been the subject of multiple complaints for his anger issues and for making female staff members cry, remains protected by HR, which consistently sides with the head office. Also, the lack of stock will make you constantly phone stores around to make a transfer for customers. Since very few people like/buy these products, it is extremely hard to sell them, so the pressure on you and a team is huge.

Explore other reviews about The Kooples

5.0
18 Apr 2025
Recommend
CEO approval
Business outlook

Pros

great team great management great work like balance

Cons

none that i can think of

3.0
17 Oct 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great company culture, collaborative, empathetic

Cons

commission not great for sales associates

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