17 May 2025
The Root Cellar Response
1yThank you for sharing your thoughts, and for everything you have contributed over the past three years. We are glad to hear that you have built strong connections with your team.
We're sorry to hear you've been frustrated with certain aspects of the workload and support. We recognize that timely responses and the right tools make a big difference, and we’re actively working on improving how we address these concerns, your safety and well being matter to us.
We truly appreciate you taking the time to speak up and please know that we’re committed to making meaningful improvements and will continue listening to what our team needs to do their best work.